We are looking for a new colleague that would join ALEF Team Romania as a Business Analyst, with a strong analytical and project management skills set.

Main responsibilities:

  • Perform business and technical requirements gathering, use-case discovery, and platform analysis, helping key users to describe the functional changes, analyze and assess possibilities;
  • Perform gap analysis between business requirements and the functionality of supported applications;
  • Provide an application support to the platforms in the way of helping users, issue/root cause analysis and incident tracking;
  • Track and manage requests for changes, securing proper and timely delivery by vendors;
  • Participate and plan accordingly system roll outs, releases and upgrades;
  • Testing delivered changes;
  • Participating in design and management of integration processes;
  • Work closely with Business owner to coordinate the technology solutions that meet the Business needs, identify opportunities for process improvements;
  • Single point of contact for any requirements gap, interaction with customer for any change in requirements.

Abilities and qualifications:

  • Understanding of commercial and customer service processes to assist business and stakeholders in driving process improvements;
  • Experience with enterprise software or SaaS;
  • Understanding of data models, tables, ability to write basic SQL queries and analysis;
  • 5 years of Information Technology experience;
  • Strong communication skills in verbal and in written English;
  • Strong experience with cloud B2C / B2B eCommerce systems / Digital marketplaces;
  • Extensive functional knowledge in e-commerce B2B/B2C and Subscription Management;
  • Understanding of API principles and system integration techniques.

What we offer:

  • The opportunity to work in a continuously learning business environment, promoting innovation, self initiative and creativity;
  • Flexible business hours;
  • Motivating reward system.

We can't wait to meet you!

Please send us your resume at ro-hraccount@alef.com and if your CV meets the requirements, we will contact you as soon as possible. 

Thank you!