Cisco® Success Tracks is a service support level designed to help with the adoption of your services, thus enabling the added value of Cisco technologies to reach faster.
Cisco® Success Tracks
This is made possible through the Cisco CX Cloud web interface, which makes you have clear information about your Cisco environment, access to the training materials and support for Cisco specialists.
Discover the benefits
Remove barriers to innovation and get a faster return on your investment.
Pretense risks and solve problems faster with artificial intelligence and automation.
Keep all the information about your Cisco environment in one place.
Reliable Cisco Support
24-hour access to Cisco Technical Assistance Center (TAC)
30-minute response time
8x5xNBD RMA for troubleshooting
Overviews and analysis
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Get a better overview of your Cisco devices to help you improve forecasts and planning |
Telemetric data about Cisco technology implemented gives you an overview of the activation and use of individual functions. |
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The device and license overview will give you information about your Cisco products, including the term of the contract, expration date and other details. |
Instant access to device information provides Cisco experts with the important data they need to quickly solve the problem with your device. |
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Security notifications will show you security vulnerabilities while Cisco Product Security Incident Response Team will help you reduce the risk of known vulnerabilities of the product |
There is a Case management, which gives you a detailed overview of the status of your Cisco support requirements. |
Join the path to success with Cisco® Success Tracks today and speed up your Cisco investment. Discover the potential and experience a seamless digital transformation.
Let's start today
