Service Support Specialist

We are looking for caring, hardworking and flexible colleagues to join our service team. We offer a very varied job in a small team which will give you the opportunity to realise your administrative and internal system work, improve day-to-day communication across the business, especially with our sales staff, practice working with Excel spreadsheets and also test how caring and adaptable you are to change and frequent ad hoc requests.

ALEF

What's in store for you?

Processing of the complete agenda of the company's service support in terms of supporting, recording and documentation processing:

  • Purchase of service/support - quotation of services in suppliers' systems, issuing purchase orders
  • Invoicing of supplier and managed services
  • Preparation of documents for the preparation of the offer in the field of service services -, proposal of the level / model of service services in accordance with the customer's requirement, supplier's conditions and price conditions, review of the list of equipment, checking the availability of individual services and the period of service provision
  • Recording and administration of service support contracts - responsibility for the correctness of service contract settings (level of services provided, time validity, supplier coverage, invoicing)
  • Ordering services from a supplier
  • Communication with service support suppliers, communication with business partners
  • Supporting the sales department in the area of contractual commitments
  • Keeping up-to-date with Cisco and other vendors' module service information
  • Providing up-to-date information on the service area towards the sales department and technical teams

What should you know and be able to do?

  • Min. secondary education, preferably in technical or economic field.
  • Knowledge of MS Excel at an advanced level (contingency tables, functions, etc.)
  • Analytical and systematic thinking
  • Independence, decision-making ability, responsible attitude, logical thinking
  • Ability to organise time and manage multiple tasks at once
  • Ability and willingness to continuously learn and absorb large amounts of information, seek new solutions
  • Work commitment, team spirit, time flexibility
  • Experience in processing large amounts of data
  • Ability to communicate across the company and with suppliers
  • English at a communicative level

What can we offer you?

  • high level of flexibility
  • background of a major company
  • interesting and active work
  • nice working environment
  • adequate salary conditions and a motivating bonus system
  • employee benefits system

Are you interested in the job offer? Contact us!

CV Form

Consent to the processing of personal data

granted in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC - also referred to as "GDPR". By filling in my personal data and ticking the checkbox, I freely and voluntarily consent to the processing of the above personal data by the ALEF Group of companies as controller

  • to fill a vacant career position. In the case of an offer of employment and the preparation of an employment contract, we process personal data on the basis of necessity for the performance of the contract with you.
  • for a period of 3 years from the date of their provision (unless a contract is concluded).

https://www.alef.com/cz/hr-kariera-evidence-uchazecu-o-zamestnani.c-403.html

 

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

The job seeker hereby acknowledges and expressly agrees within the meaning of Act No. 101/2000 Coll., on the protection of personal data, as amended by later legislation, that all his/her personal data provided in the completed questionnaire and the attached CV are provided to any of the following companies:

  • ALEF NULA, a.s.
  • ALEF Distribution CZ, s.r.o..
  • nangu.TV, a.s.
  • ALEF Distribution SK, s.r.o.

and may be processed for the purpose of obtaining employment with any of the aforementioned companies and collected and stored in the systems of any of the companies for the purpose of a possible offer of suitable employment./p>

The job seeker consents to the processing and use of his/her personal data by the companies until the job seeker withdraws this consent in writing to any of the companies, but for no longer than 1 year from the date of sending the CV.

The applicant declares that he/she is fully informed of his/her right of access to personal data and his/her rights under Section 21 of the Act.