Internal Sales Account Manager

We’re looking for a Internal Sales Account Manager.
Join our team as an Internal Sales Account Manager, where you'll drive customer relationships, manage sales pipelines, and support key business growth initiatives. Discover how you can contribute to our success from the inside out!

Contract on fixed term, until the return of the incumbent to the position.

  • Full and independent entry of customer orders into the ERP system – after training.;
  • Regular checking of order status in the ERP and communicating updates to partners and customers;
  • Providing internal sales support, including stock availability communication, pricing, and lead times;
  • Overseeing and developing a personal portfolio of small business clients.;
  • Confirmation of order receipt and invoicing – communication with partners, sharing of AWB and supporting billing accuracy;
  • Weekly reporting of closed/invoiced orders (closed sales projects).;
  • Active support to the sales team in handling client requirements, offer submissions, and contract preparation.;
  • Ensuring the proper and timely handling of all sales-related processes and collaborating with logistics, customer service, and finance teams;
  • Monitoring the status of all open orders and communicating any delivery date changes or issues to the relevant stakeholders;
  • Actively promoting and forwarding vendor campaigns (e.g., Cisco promotions) to sales teams and customers;
  • Participation in vendor training and certification programs;
  • Collaborating with the sales and product management teams on pricing and promotional strategies;
  • Preparing ad-hoc reports on sales activities, order status, and customer follow-up;
  • Identifying and suggesting improvements in administrative workflows, contract templates, and internal ERP processes;
  • Exploring new business opportunities, processes, and system enhancements to maximize the company’s potentia;
  • Maintaining up-to-date and accurate CRM and order records to ensure visibility for the sales and operations teams;
  • Ensuring proper documentation flow and compliance with internal policies.

Requirements

  • University degree (preferably in business, economics, or IT);
  • Minimum of 2 years of experience in a similar role (internal sales, sales support, or account management);
  • Strong understanding of IT products and solutions (hardware, software, cloud, licensing);
  • Excellent communication, negotiation, and relationship management skills;
  • Proficiency with ERP systems (preferably Navision/MBS) and Microsoft Office Suite;
  • Good command of English (spoken and written);
  • Strong organizational skills, attention to detail, and ability to handle multiple tasks simultaneously;
  • Customer orientation and proactive attitude.

Why Join Us?

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive and inclusive work environment.
  • Team-oriented culture with regular team-building events and activities.

We can't wait to meet you!

Please send us your resume at ro-hraccount@alef.com and if your CV meets the requirements, we will contact you as soon as possible. 

Thank you!