Managed Services

Let ALEF experts monitor, manage and support your IT environment.

Why want OneCare?

It relieves you of the cost of having in-house experts who need to constantly invest in training to keep up with technological developments.

It allows you to deploy new features into your company's ICT systems quickly and without risk.

It will turn your investment costs for ICT purchases into operating costs and improve your company's cash flow.


OneCare goes beyond the scope and level of proactivity of standard services provided by conventional hardware and software vendors. Unlike the basic (and often extended) warranties offered by manufacturers, our program provides the following benefits:

  • Guaranteed hardware replacement at many SLA levels
  • Installation of software updates
  • Consultation on development plan and network change requests
  • HW/SW prophylaxis and active 24/7 monitoring